Contact

Tell us what you're making.

Questions about an order, artwork, or a complex custom project? Send the details and our team will help.

Email

service@artetribe.co

Best for artwork files, order details, and quote requests.

WhatsApp

+86 133 0701 4160

Useful for quick product questions and existing order context.

Customer service hours

Monday to Friday, 8am to 6pm EST

You can still submit the form outside these hours.

A little detail helps us help faster.

Include the information that matches your request in the contact form below.

Existing order

  • Order number and checkout email
  • Product name and the issue you found
  • Clear photos for product quality questions

Custom quote

  • Product type, quantity, size, and finish
  • Artwork or a clear design description
  • Target date and packaging requirements

Standard custom products start from one piece. For mixed materials, special packaging, larger quantities, or non-standard projects, include the details above so the team can review a manual quote.

Track an existing order

Tell us what you're making.

Questions about an order, artwork, or a complex custom project? Send the details and our team will help.

Email

service@artetribe.co

Best for artwork files, order details, and quote requests.

WhatsApp

+86 133 0701 4160

Useful for quick product questions and existing order context.

Customer service hours

Monday to Friday, 8am to 6pm EST

You can still submit the form outside these hours.

A little detail helps us help faster.

Include the information that matches your request in the contact form below.

Existing order

  • Order number and checkout email
  • Product name and the issue you found
  • Clear photos for product quality questions

Custom quote

  • Product type, quantity, size, and finish
  • Artwork or a clear design description
  • Target date and packaging requirements

Standard custom products start from one piece. For mixed materials, special packaging, larger quantities, or non-standard projects, include the details above so the team can review a manual quote.

Track an existing order